Service Management

Benefits

• Simple to use and highly configurable service management system, allowing you to create, edit and delete data fields and screens as necessary. The ODM will evolve with your organisation.
• It is easy to track and share any kind of information including client records, services or facilities provison, partnerships and documents.
• Enables a single case view bringing together information across different service providers and partnerships, to enable collaborative working.
• Built in outcome measurement and reporting features which allow you to demonstrate, monitor and plan the effectiveness of service providers and satisfy your stakeholders.
• Data is stored in a logical way to access past history and can be migrated from a variety of different sources.
• It's a system you can have confidence in. The ODM is used by over 300 organisations. It is reliable, secure and robust. An excellent value for money solution with low start up and maintenance costs and no ongoing reliance on supplier for bespoke changes.
• The Gallery Partnership is on hand for consultancy, training and support. Our experienced staff form strong working partnerships with our clients. We understand requirements, design solutions, anticipate problems and suggest improvements.