Our collaborative support service is designed for charities and businesses who have in-house IT function dealing with day to day issues, but who require additional expertise and input on a regular basis.
Some clients come to us for specific services such as proactive network monitoring, disaster recovery or data security. Whilst others see us as an additional, flexible resource, working in partnership with and supplementing the in-house IT support team.
Here are some examples of the broad range of collaborative services we provide:
Back-up helpdesk for your IT staff providing high-level technical support and second opinions for complex issues
Cover when your IT staff are off on holiday or due to sickness
IT security consultancy
Backup and disaster recovery consultancy
Assistance with implementations of new technologies and equipment
Advice and support with data migrations
Coordination of office moves
We are happy to build a service that suits particular needs and budget. Our flexibility is one of our strengths so please don’t hesitate to contact us if you think we can help.