Services
Submitted by admin on Fri, 02/05/2010 - 09:31
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Network Support
A Service You Can Trust
With a foundation of clients in the voluntary sector, Gallery can be trusted to guide charities toward affordable solutions. We do not oversell unnecessary products or services and have your organisation's best interests at heart.
Superb Knowledge
Keeping computers and networks running smoothly requires constant attention. We provide a proactive and reliable service, so you can focus on moving your organisation forward.
Trained Account Managers
Our technical staff provide a friendly and responsive service. We employ trained Account Managers who will treat you professionally and communicate effectively, to ensure you feel comfortable with any system enhancement or adjustment.
Data Security
We have a highly sophisticated server imaging system and procedure for data backup and protection to minimise downtime and ensure compliance with data protection.
Network Installation
The Best IT Solution for Your Organisation
IT has much to offer, the complex array of new technologies is frequently intimidating. We will give you practical, jargon-free advice on choosing products and systems.
We provide strategic, technical, migration and policy advice, often complimenting in-house teams to provide extra resources and expertise.
Network Review
We start by peforming a network audit and will then recommend any system and equipment changes that are needed immediately, during the next 12 months and over the next 3-5 years.
Installation
We undertake much of the installation after hours, so that your business is not affected. We also schedule to be onsite immediately after any installation to ensure that everything is running just as you want it.
Procurement
All our network hardware and software recommendations are from third parties which means our recommendations are based solely on what is best for you. If we are able to obtain volume discounts from regular suppliers, we pass these directly on to you.
Upgrades
We thoroughly test new software, service packs and patches, and relevant hardware before they are recommended to our clients.
Disaster Recovery
Your Data is Secure
Our Disaster Recovery Plan is designed to get you back up and running as quickly as possible in the event of a major problem with your system.
Services Include:
Management of overnight backup to tape of critcal files from server.
Secure off-site storage (fire-proof safe) and monthly tape test to ensure data is recoverable.
Server imaging service available for rapid server recovery, up and running within a few hours.
Replacement loan server available in cases of fire or theft.
Latest News
Gallery's new website is live!
The Gallery Partnership launched its new website on Friday 5th Feburary 2010. This is the first Gallery website built using Drupal, open source Content Management System which will enable Gallery to produce websites with greater functionality and innovation, that are very simple to change. Take a look around.....
Apricot Launch
Apricot is coming to the UK!
Visit us at CHASE 2010 on 23rd and 24th February 2010 where we will be launching Apricot in the UK. With over 50 free seminars and business exhibitions this is a event that should be in all not-for-profits calendars.
Apricot is our brand new, state of the art, online data management system that tracks and reports information on clients, services and performance. Come and see it for yourself.
