Reduce Operating Costs. Get Peace of Mind. Transform the Way Your Charity Communicates. An Entire Full-Service IT Department is on Hand with Gallery Partnership.
Our team of expert IT engineers are the backbone of Gallery Partnership. We provide IT support services for organisations of all sizes, taking full responsibility for all your IT needs. To deliver our comprehensive support service, we have partnered with the best in the industry.
Our engineers have undergone extensive training to possess deep knowledge of Microsoft technologies, which is reflected in our Microsoft Silver Partnership qualification. This ensures that we can resolve any issues or provide guidance on optimising your Microsoft software and systems.
In addition, we have cultivated partnerships with industry leaders such as Cisco Meraki and Dell. These partnerships enable us to supply you with best-in-class hardware at competitive prices. Our engineers are well-versed in the latest networking and hardware technologies, allowing us to design and implement robust and secure IT infrastructures tailored to your specific needs. We prioritise hardware that is durable, reliable, and secure, ensuring that your IT infrastructure runs smoothly and efficiently.
“Often with a big company, you lose that personal touch – with Gallery, I can just pick up the phone and know the person I’m talking to will sort the issue out straight away. It was this personal relationship approach that convinced us to also move our IT support over to Gallery. We feel much more secure knowing that all our back-ups are taken care of by a team of specialists. Anytime we ask for anything, there is always the reassurance there is someone there to help”.
“I’ve worked with several IT management companies and Gallery is simply outstanding. Whenever I speak to any of the support team everything is always resolved promptly and professionally, plus it is so lovely to be able to pick up the phone and speak to someone who knows you and your organisation.
“If we hadn’t outsourced, finding a suitable candidate for an in-house role and training them up on our heavily be-spoked systems within the time available presented significant risks. Plus, we would still have required external cover for periods of absence. The speed of ticket resolution dramatically increased, thanks to Gallery’s responsiveness. There is much more confidence now that all helpdesk issues will be resolved swiftly. We are now able to lift up from the day-to-day and focus on the longer-term strategic IT issues.”
“Often with a big company, you lose that personal touch – with Gallery, I can just pick up the phone and know the person I’m talking to will sort the issue out straight away. It was this personal relationship approach that convinced us to also move our IT support over to Gallery.”
Nicola King, Operations Manager
“Gallery worked with us to design a ShareCentre built around our needs and the post-implementation support has been superb. We’re now able to take full advantage of collaborative working in the cloud. Colleagues love the flexibility of being able to access shared content from anywhere.”
Getting organised has resulted in big improvements. Chris remarks. “For example, the speed of ticket resolution dramatically increased, thanks to Gallery’s responsiveness. There isn’t a subject area that they don’t know about, so there is much more confidence now that all helpdesk issues will be resolved swiftly. We are now able to lift up from the day-to-day and focus on the longer-term strategic IT issues.
Chris Dew, Director of Finances, Nordoff & Robbins
Gallery Partnership
Unit 3 Cedar Court, 1 Royal Oak Yard, London, SE1 3GA
